FREQUENTLY ASKED QUESTIONS

Only our very own Shovlin mattresses. Once you sleep on a Shovlin, you'll never want to sleep with any other brand. That's because we make the mattress you would make if you made mattresses. We handcraft four series of mattress collections to make sure there's an option for everyone.

We are a factory direct (using the best materials in the industry) so we cut out the middle man. As a result, we can customize any request - even adjusting the firmness after purchase & use! That, plus our mattress matchmaking skills & excellent customer service, is the reason we have less than a 1% refund rate in nearly 50 years.

We’re also one of the only manufacturers that still build the 2-sided mattress. Most national brands no longer provide two-sided innerspring construction at all, and they cut corners by using foam side guards (we use steel), weak coil springs (ours are strong) and less dense foam yet they charge much more than we do. Another thing they can't say? Almost all Shovlin mattresses can be flipped & rotated, allowing the cushioning & support pads to recover to their original shape & giving them the ability to far outlast those comparable national brands.

The list can go on and on and on…

Right here in Fanwood, NJ behind our showroom, using materials 100% sourced from the USA. Ask for a tour!

There is no exact science to this question. Firmness and support do not go hand and hand. You should sleep on the firmest mattress you are comfortable on; with our mattresses you can get the same level of support without sacrificing comfort. Since all of our mattresses can be made custom, even the firmness level can be too and we always have pillowtop options. Check out our blog that could help you decide if firm or soft fit your needs.

There is no exact science to this question either. Every person has a different body type and different ailments that need to be considered. Our job is to help you identify what you and your body find most comfortable while still receiving the orthopedic support our mattresses provide.

Our entire Traditional Innerspring, Latex Hybrid & Scarlet collections allow for sleeping close to the edge since we use a steel support guard (we refer to these as sitting supports) to keep the sides firm. Our competitors use foam side guards which is why with a non-Shovlin mattress you will notice wear & tear on the edges first. With our Latex Nirvana collection, our steel support guards are not even needed since the all-natural latex (and amount of it) is so durable that it does not break down.

If the mattress is 2 sided you should flip 1 month and then rotate the following month. This should be done for the first 6-8 months. After that you should do it every 2-3 months. If you are in our delivery area, you can call us and we will come to your house and do it for free!

If you’re not sure which size makes the most sense for your living arrangement, check out our guide for mattress sizes.

Yes, we make any shape or size. We’ve made a mattress 10’ x 10’, we’ve made heart-shaped mattresses, we’ve even made mattresses for our furry best friends. Since there is no middle man and we manufacture our mattresses (right behind our showroom!) we can do pretty much anything! Learn more here.

Latex does NOT sleep hot. It is an all-natural material (that is both hypoallergenic and environmentally friendly) and some say it is less hot than a traditional spring mattress. There is no off gassing. This is common with memory foam, what many of our competitors use. 

It’s a pretty neat process!

Step 1: Compounding
Natural latex is extracted from the tropical rubber tree in a way that is similar to tapping a maple tree for syrup. Natural and man-made latexes, soaps, and rubber curing agents are precisely mixed in a temperature controlled, stainless steel tank.

Step 2: Molding
The compound mix is whipped into a frothy liquid form and a robotic arm then injects the foamed liquid latex into an aluminum pin core mold. The pins create our unique aerated cell structure. The robotic systems distribute the mixture evenly to ensure consistency and final product density. The latex is chilled at -20 ° Fahrenheit.

Freezing (unique to the Talalay process) prevents particles from settling and ensures a consistent cell structure. Carbon dioxide is introduced to gel the latex. The mold is heated to 220º Fahrenheit to cure the core as it is baked into its final state.

Step 3: Washing
The latex core is removed from the mold and placed on a conveyor belt that carries it through a five stage fresh water rinsing. Five banks of 12 self-cleaning water jets wash away residual soaps, curing agents and proteins.
This vital step improves durability and comfort by removing residual soaps, curing agents, and proteins that could cause premature softening of the product.

Step 4: Drying & Quality Testing
The Mattress core is transported to a two lane dryer, which completes the curing process and removes any residual moisture. Once dry, every mattress core undergoes a rigorous nine-point pressure/firmness/consistency test to ensure all cores meet stringent quality standards with even density across the core.

No, they're not created equally. Many name brands use solid wood foundations which are less expensive & often times makes noise. We use a wood & metal foundation - or a true box spring - which prolongs the life of the mattress and continues to give you the sleep you deserve!

Monday – Friday 10am – 6pm
Saturday 10am – 5pm
Sunday 12pm – 5pm

The differences between the power bases are the types of added features they have, such as if it includes a USB port, head tilt, massage feature and so on. There are so many different features and reasons why it provides such a luxurious sleep, such as its benefits of: relieving lower back pain, increasing circulation in the legs, opening up airways when you elevate the head, reading or watching TV more comfortably – the list goes on and on! Click here to learn more, you don’t want to miss out! 

Every mattress deserves to be protected - but especially a Shovlin! It is a good idea to use a mattress protector, either a fitted one or an encasement. This is important because you should protect your investment to keep your mattress as perfect as the day it was delivered. Click here to learn about the superior one we sell by SlumberShield.

The independent pillow top has 3 - ⅝” super soft foam layers with 2 layers of Dacron, a high loft polyester fill that will main the loft of the quilting and also allows air to circulate.

New standard sheets will fit all of our mattresses.

A bunkie is typically used in a bunk bed, however, many people are buying platform beds which may require a bunkie board. A bunkie board is a 2” wood construction covered to look like a small box spring. This gives the mattress a solid foundation to lay on. You can purchase one directly from us if you need.

We accept all major credit cards, cash, checks and we have interest-free 12-18 month financing available. Learn more here.

Warranty is there to protect you from manufacturer defects - these are prorated at a cost per year after purchase. Guarantee is also there to protect you, but here it will not cost you a dime as long as the issue is from normal wear and tear and not from misuse of the mattress.

In nearly 50 years we have less than a 1% refund rate. That’s because we work with every customer 1 on 1 so we can minimize any comfort issues. It may take a few weeks to get used to a new mattress (if your body is now getting support, whereas it was not on your old mattress, your body will have to adjust.) If after 3 weeks you are not comfortable, we can make an adjustment to you existing mattress by bringing it back into the factory and make it firmer or softer. If we can’t get you comfortable, we will refund 100% of your money.

We do not sell online because we feel you have to try the mattress to determine if it is right for you. Learn more about our online shopping perspective and get a good laugh here. If you have no way of coming in, no worries – we can walk you through the process, assess your needs and complete an order that way.

We have been in business for 50 years and never had a sale. That is because we are a factory direct so we do not have the enormous markups like the major name brands do.
We do however show our appreciation and gratitude for veterans and healthcare professionals by providing discounts as a thank you. Contact us to learn more.

We do deliver free of charge in the state of NJ. We ship all over the world...you would have to call for pricing. 

We do remove old mattresses, as long as they are sanitary. There is a recycling fee of $15/piece. All recycled materials do stay here in the USA. More details, and options can be found here.

We do keep a small inventory for pick up. However, we can make a mattress in a day or 2, if needed. Delivery time is usually within a week.